Refund policy
Last updated: August 22, 2026
At Mira Hartson, operated by TopiConi LLC, we want you to feel confident when purchasing Healing Isn't Pretty.
Digital purchases made directly through mirahartson.com are covered by our 14-Day Money-Back Guarantee, subject to the terms below.
14-Day Money-Back Guarantee
If you purchase the digital edition of Healing Isn't Pretty directly through mirahartson.com and feel that the book was not right for you, you may request a refund within 14 days of your original purchase date.
To request a refund, email us at:
Please include:
The email address used to place your order
Your order number, if available
A short explanation of why you are requesting a refund
The explanation does not need to be lengthy. It simply helps us understand your experience and improve our products and customer experience.
Refund Eligibility
To qualify for our 14-Day Money-Back Guarantee:
Your refund request must be submitted within 14 days of the original purchase date.
The purchase must have been made directly through mirahartson.com.
You must provide enough order information for us to locate and verify the purchase.
Downloading or opening the digital product does not automatically make you ineligible for the 14-Day Money-Back Guarantee.
Refund Processing
Once we receive your request, we will review the order and contact you by email.
If your refund is approved, it will be issued to the original payment method used for the purchase.
After we issue the refund, your bank, card issuer, or payment provider may require additional time to process and display the funds in your account.
We do not control processing times imposed by banks or payment providers.
Digital Access After a Refund
Once a refund has been issued, your license to use the refunded digital product ends.
Where technically possible, download access associated with the refunded order may be disabled.
Duplicate Charges and Payment Errors
If you believe you were accidentally charged more than once, charged an incorrect amount, or experienced another payment issue, please contact us at:
Please include your order information and we will investigate the issue as quickly as possible.
Abuse or Fraud
Our money-back guarantee is intended to give genuine customers confidence when purchasing our digital products.
We reserve the right to refuse refund requests where we reasonably determine that there is evidence of fraud, repeated abuse of the refund policy, chargeback abuse, or other misuse of the Services.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
Requests Made After 14 Days
Refund requests submitted more than 14 days after the original purchase date are generally not eligible for the 14-Day Money-Back Guarantee.
If you experienced a technical problem that prevented you from accessing your purchase, please contact us and we will make reasonable efforts to resolve the issue.
Contact
If you have questions about a purchase, refund, payment, or digital download, please contact:
TopiConi LLC
30 N Gould St #49078
Sheridan, WY 82801
United States
Email: hartsonmira@gmail.com